You can't delete someone's opinion, but who ties the ratings to the google maps ? Its going to be hard to get them off if you have to contact google, you need to send them an email, or try and write a review yourself on the same site they did and see if you can put it on there. The web is a tricky thing !My restaurant's listing on google maps is linked to 4 reviews which are all NEGATIVE, how do i delete?
You can't delete them. Instead of posting a review yourself ask some of your regular patrons to write a review for you. This way people going to Google (which I never use because I hate Google), will see good reviews along with the bad.
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